Now, calls made by customers from an AdWords ad, for both mobile and desktop searchers, will be reported under a newly added column for Estimated Total Conversions.
Click-to-call ads were previously found under a “Phone Call Conversions” column in the AdWords reporting. With the change to the regular conversion column, this means that advertisers will be able to use the many free automated bidding tools from AdWords in order to improve the ads performance as well as to save time while optimizing campaigns.
Google is definitely pushing their click-to-call option, but with 70 percent of mobile searchers calling a business directly from the search results, it could definitely be a winning strategy for advertisers, particularly things like local businesses that are more frequently searched on from a mobile phone. Every month over 40 million phone calls from Google search ads to advertisers.
These new click-to-call conversions are available in countries where Google has forwarding numbers available. Right now, the forwarding numbers are available in the U.S., UK, Germany, and France.
Google is hosting a webinar today, November 13, at 10 a.m. PT to walk through the Estimated Total Conversion reporting, on phone calls as conversions, as well as best practices for using click-to-call.